Founder & Executive Director
Juliet N.Provides strategic direction, agency leadership, accountability and oversight of Tender Care’s mission, culture and growth.
Professional team structure
Clear leadership. Coordinated care. Accountable support.
Tender Care Respite Services is building a professional structure designed to keep care organized, responsive, safe and centred on the people and families we serve.
Tender Care, Brighter Days
A team structure designed around service quality and family trust.
Strong respite care depends on more than frontline support. It also requires leadership, coordination, human resources, quality assurance and access to specialist guidance.
The structure below shows how Tender Care intends to organize accountability and support across the agency as the team grows.
Organizational chart
How the professional team is structured.
Leadership sets direction, program management coordinates service delivery, and specialist roles strengthen quality, safety and workforce support.
Operations & Program Manager
Coordinates day-to-day operations, program delivery, service systems, staffing needs and operational performance.
Care Coordinator
Supports intake, care planning, scheduling, family communication and continuity between families and support workers.
Human Resources & Administration
Supports recruitment, screening, onboarding, staff records, administration and workplace processes.
Clinical / Behaviour Consultant
Provides specialist guidance within professional scope for behavioural, developmental or clinical support needs.
Quality & Safety Coordinator
Supports policies, incident learning, documentation standards, service quality and safety improvement.
Individual staff profiles
Leadership and role profiles.
Named profiles will be added as staff members are confirmed. No names are published here unless they have been provided for the website.
Founder & Executive Director
Juliet N.
Leads the agency’s strategic direction, organizational development, service culture and commitment to safe, compassionate and person-centred care.
- Agency strategy and governance
- Leadership and accountability
- Partnerships and organizational growth
- Mission, values and service culture
OP
Operations & Program Manager
Staff profile to be added
Oversees program operations, workflow coordination, service delivery and operational consistency.
CC
Care Coordinator
Staff profile to be added
Coordinates family intake, care schedules, communication and service continuity.
HR
Human Resources & Administration
Staff profile to be added
Supports recruitment, screening, onboarding, employee records and administrative systems.
CB
Clinical / Behaviour Consultant
Staff profile to be added
Provides specialist consultation within professional scope when additional behavioural or clinical guidance is required.
QS
Quality & Safety Coordinator
Staff profile to be added
Supports service quality, safety processes, policy implementation and continuous improvement.
How the team works
Professional roles, shared responsibility.
Every role contributes to a consistent family experience and safer, more accountable care.
Clear accountability
Families and staff should know who is responsible for coordination, decisions and follow-up.
Consistent communication
Good information flow helps care remain aligned with family expectations and changing needs.
Quality & safety
Policies, documentation and service review help protect both clients and staff.
Professional growth
Specialist guidance and strong management support staff development and better service delivery.
Grow with Tender Care
Interested in becoming part of the team?
Explore current career opportunities and the qualifications Tender Care looks for in applicants.